Pauline Kuklis Pauline is a senior Business Manager responsible for OptionsLink Product Management and Integration. OptionsLink is E*TRADE Financial's stock plan service for participants and plan administrators. She joined the Business Solutions Group of E*TRADE Financial more than four years ago, and has helped drive numerous new products, services, and operational improvements during that time. Prior to joining E*TRADE Financial, she worked for General Electric Company and Federal National Mortgage Association, where she held management positions in technology and product development, product management, business development, and operations. Workshop : Increasing Your Efficiency with Online Communications