Jim Vincent, E*TRADE Financial

Jim Vincent is currently the Product Manager for E*Trade Business Solutions' Corporate Support Department. He started with E*Trade (then Sharedata) six years ago in the Application Support Department. Concentrating mostly on customer support for the Equity Edge product, he has managed both the Application Support and OptionsLink Client Services departments, and is currently the primary escalation point for software and Equity Compensation issues that arise through direct customer contact. Jim has a Bachelor's Degree in Economics from California State University, Long Beach, and is a Certified Equity Professional.